Arena: Navigating Complex Issues
Rich Picturing: Conversation Mapping
Introduction
Conversation Mapping is a rich picturing technique. Rich picturing is a systemic approach to knowledge gathering. A core feature is anonymity, which protects candor. When given a chance to say anything about what they want, people tend to focus on the future. Transparency is a key attribute to rich picturing. Conversations maps let participants look at an issue in a novel way. Clustering the comments reveal emergent (new) ideas, themes, and patterns.